Warranty
Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of our products:
Wood Frames and Wood Components 2 Year Limited Warranty, we warrant to the original purchaser that our products will be free from defects resulting from material, design, missing parts or workmanship.
We will pay, within two years from the date of purchase, reasonable and labor rates to repair or replace the defective parts and transportation costs from the original purchaser to and from our shop, at no charge to the original purchaser.
After two years from the date of purchase, the request for repair or replacement parts, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs.
Finishes and Hardware Components 1 Year Limited Warranty All finishes and hardware components are warranted to the original purchaser, for one year from the date of purchase, to be free from material manufacturing defects. We will pay, within one year from the date of purchase, reasonable and labor rates to repair or replace the defective parts and transportation costs from the original purchaser to and from our shop, at no charge to the original purchaser.
After one year from the date of purchase, the request for repair or replacement parts, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs.
Limitations and Exceptions
This limited warranty provides coverage to the original purchaser for residential use only. This limited warranty DOES NOT apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased “as is” or second-hand.
This warranty applies DOES NOT apply to damage caused during transportation, defects from normal wear and tear, product misuse, product alterations, used with non- Mother Goose accessories, or failure to follow assembly, use and care instructions supplied with the product.